Support

How do I use SommSnap?

Simply open the app, point your camera at a wine list, and tap the capture button. SommSnap will analyze the wines and provide personalized recommendations within seconds.

Why do I need to sign in with my phone number?

Phone authentication ensures your wine preferences and history sync securely across all your devices. Your data remains private and is never shared.

How do I cancel my subscription?

You can cancel your subscription anytime through your iPhone Settings:

1. Open Settings
2. Tap your name at the top
3. Tap Subscriptions
4. Select SommSnap
5. Tap Cancel Subscription

What's included in each subscription tier?

• Free: 5 scans/month, basic wine info
• Taster ($1.99): 20 scans/month, detailed info
• Enthusiast ($4.99): 60 scans/month, food pairings
• Oenophile ($9.99): 150 scans/month, advanced insights
• Sommelier ($19.99): 350 scans/month, priority AI

Can I use SommSnap offline?

SommSnap requires an internet connection to analyze wine lists and provide recommendations.

Do you show restaurant markup on wines?

Yes! Our Value Analysis feature tells you the typical retail price and restaurant markup, so you can make informed decisions about wine value.

Is my data secure?

Yes, we use industry-standard encryption and secure Firebase authentication to protect your data. Photos are processed locally and never stored on our servers.